Privacy Policy
Farnsworth Garage Door Services / Farnsworth Garage Door Service Corp.
Last Updated: February 27th, 2026Farnsworth Garage Door Services and Farnsworth Garage Door Service Corp. (“Company,” “we,” “our,” or “us”) are committed to protecting your privacy and maintaining transparency regarding how we collect, use, and safeguard personal information.This Privacy Policy describes how information is collected, used, disclosed, and protected when you visit https://farnsworthgarage.com, request services, or otherwise interact with us.By using our website or services, you agree to the practices described in this Privacy Policy.1. Information We Collect
A. Information You Provide
We may collect personal information including:- Full name
- Service address and billing address
- Email address
- Phone number
- Appointment details
- Garage door and property information necessary to perform services
- Communication history
- Payment and transaction details (processed by secure third parties)
- Request estimates or service
- Submit online forms
- Call, text, or email us
- Schedule appointments
- Communicate with customer support
B. Automatically Collected Information
When visiting our website, we may automatically collect:- IP address
- Browser type and device information
- Pages visited and time spent
- Referral URLs
- Interaction and click behavior
- Approximate geographic location
C. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to:- Analyze website traffic
- Improve user experience
- Deliver relevant advertising
- Measure marketing effectiveness
- Google Analytics
- Google Ads tracking
- Remarketing pixels
- Conversion tracking tools
2. How We Use Your Information
We use collected information to:- Provide garage door repair, installation, and maintenance services
- Schedule and confirm appointments
- Send service notifications and updates
- Process payments and invoices
- Improve customer experience
- Maintain internal records
- Detect fraud or misuse
- Comply with legal obligations
- Provide marketing communications where permitted
3. Phone Calls, SMS Messages & Communications
By contacting us or providing your phone number, you consent to receive:- Appointment confirmations
- Technician arrival updates
- Customer support communications
- Follow-up service communications
- Optional promotional messages (when legally permitted)
- Reply STOP to unsubscribe
- Reply HELP for assistance
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support of services, such as customer service, is permitted.
4. Call Recording Disclosure
Phone calls with our company may be monitored or recorded for purposes including:- Quality assurance
- Employee training
- Customer service improvement
- Dispute resolution and fraud prevention
5. Online Forms & Estimate Requests
- Information provided must be accurate and submitted by an authorized individual.
- Submission of a form does not guarantee service availability or pricing.
- Estimates may change after physical inspection.
- We are not responsible for errors caused by incorrect information submitted online.
6. Advertising, Analytics & Remarketing
We may use third-party advertising services including:- Google Ads
- Google Local Services Ads
- Analytics and conversion tracking providers
7. How We Share Information
We do not sell personal information.Information may be shared only when necessary with:- Payment processors
- Scheduling and CRM platforms
- Marketing and analytics providers
- Website hosting providers
- Independent contractors or technicians performing services
- Legal authorities when required by law
8. Contractor & Technician Access
To complete requested services, limited customer information may be shared with authorized employees or independent technicians, including:- Name
- Service address
- Contact information
- Service details
9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information.However, no internet transmission or storage system can be guaranteed 100% secure.10. Data Retention
We retain information only as long as necessary to:- Provide services
- Maintain service history
- Meet tax and legal obligations
- Resolve disputes
- Enforce agreements
11. Your Privacy Rights (CCPA & U.S. State Privacy Laws)
Depending on your state of residence, you may have rights to:- Request access to personal information collected
- Request correction of inaccurate information
- Request deletion of personal information
- Opt out of certain data uses
- Request disclosure of categories of collected data