Privacy Policy

Farnsworth Garage Door Services / Farnsworth Garage Door Service Corp.

Last Updated: February 27th, 2026

Farnsworth Garage Door Services and Farnsworth Garage Door Service Corp. (“Company,” “we,” “our,” or “us”) are committed to protecting your privacy and maintaining transparency regarding how we collect, use, and safeguard personal information.

This Privacy Policy describes how information is collected, used, disclosed, and protected when you visit
https://farnsworthgarage.com, request services, or otherwise interact with us.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Information You Provide

We may collect personal information including:

  • Full name
  • Service address and billing address
  • Email address
  • Phone number
  • Appointment details
  • Garage door and property information necessary to perform services
  • Communication history
  • Payment and transaction details (processed by secure third parties)

Information is collected when you:

  • Request estimates or service
  • Submit online forms
  • Call, text, or email us
  • Schedule appointments
  • Communicate with customer support

B. Automatically Collected Information

When visiting our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent
  • Referral URLs
  • Interaction and click behavior
  • Approximate geographic location

This data helps improve website functionality and service performance.

C. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Analyze website traffic
  • Improve user experience
  • Deliver relevant advertising
  • Measure marketing effectiveness

Technologies may include:

  • Google Analytics
  • Google Ads tracking
  • Remarketing pixels
  • Conversion tracking tools

You may disable cookies through browser settings, though some features may not function correctly.

2. How We Use Your Information

We use collected information to:

  • Provide garage door repair, installation, and maintenance services
  • Schedule and confirm appointments
  • Send service notifications and updates
  • Process payments and invoices
  • Improve customer experience
  • Maintain internal records
  • Detect fraud or misuse
  • Comply with legal obligations
  • Provide marketing communications where permitted

3. Phone Calls, SMS Messages & Communications

By contacting us or providing your phone number, you consent to receive:

  • Appointment confirmations
  • Technician arrival updates
  • Customer support communications
  • Follow-up service communications
  • Optional promotional messages (when legally permitted)

Message frequency varies. Message and data rates may apply.

You may opt out anytime:

  • Reply STOP to unsubscribe
  • Reply HELP for assistance

Consent to communications is not required to purchase services.

4. Call Recording Disclosure

Phone calls with our company may be monitored or recorded for purposes including:

  • Quality assurance
  • Employee training
  • Customer service improvement
  • Dispute resolution and fraud prevention

By calling our business, you consent to potential recording where permitted by law.

5. Online Forms & Estimate Requests

  • Information provided must be accurate and submitted by an authorized individual.
  • Submission of a form does not guarantee service availability or pricing.
  • Estimates may change after physical inspection.
  • We are not responsible for errors caused by incorrect information submitted online.

Form submissions may be stored within secure customer management or scheduling platforms.

6. Advertising, Analytics & Remarketing

We may use third-party advertising services including:

  • Google Ads
  • Google Local Services Ads
  • Analytics and conversion tracking providers

These services may display advertisements to you on other websites based on prior visits (“remarketing”).

Third-party vendors may use cookies or device identifiers to serve ads.

You can manage ad personalization through Google Ad Settings.

7. How We Share Information

We do not sell personal information.

Information may be shared only when necessary with:

  • Payment processors
  • Scheduling and CRM platforms
  • Marketing and analytics providers
  • Website hosting providers
  • Independent contractors or technicians performing services
  • Legal authorities when required by law

All partners are expected to maintain reasonable data protection practices.

8. Contractor & Technician Access

To complete requested services, limited customer information may be shared with authorized employees or independent technicians, including:

  • Name
  • Service address
  • Contact information
  • Service details

This sharing is strictly limited to operational needs.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

However, no internet transmission or storage system can be guaranteed 100% secure.

10. Data Retention

We retain information only as long as necessary to:

  • Provide services
  • Maintain service history
  • Meet tax and legal obligations
  • Resolve disputes
  • Enforce agreements

Information may be securely deleted or anonymized when no longer required.

11. Your Privacy Rights (CCPA & U.S. State Privacy Laws)

Depending on your state of residence, you may have rights to:

  • Request access to personal information collected
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Opt out of certain data uses
  • Request disclosure of categories of collected data

We will not discriminate against you for exercising privacy rights.

To submit a request, contact us using the information below.

12. Do Not Sell or Share Personal Information

Farnsworth Garage Door Services does not sell personal information as defined under applicable privacy laws.

13. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from individuals under 18 years of age.

14. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

15. Do Not Track Signals

Our website may not respond to browser “Do Not Track” signals due to varying technical standards.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Continued use of our website or services indicates acceptance of updated terms.

17. Contact Information

Farnsworth Garage Door Services
Farnsworth Garage Door Service Corp.

663 W. Second Ave Unit 23
Mesa, AZ 85210
United States

Email: service@farnsworthgarage.com
Website Contact Us: https://farnsworthgarage.com/contact-us/
Phone: 602-935-9766